PRIVACY POLICY 

Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow RCFRE, LLC d/b/a RaisingCapital.com to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites, RCFRE, LLC d/b/a RaisingCapital.com uses cookies to provide you with a tailored experience when visiting RCFRE, LLC d/b/a RaisingCapital.com and using our major products. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of RCFRE, LLC d/b/a RaisingCapital.com may not function or function as efficiently, without them.

The Websites include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This button” or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

We may also obtain other information, including personal information, from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. If you authorize us to connect with a third-party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third-party service makes available to us, and use and disclose it in accordance with this Policy. You should check your privacy settings on these third-party services to understand and change the information sent to us through these services. For example, you can log in to the Services using single sign-in services such as Facebook Connect or an Open ID provider.

These single sign-on services will authenticate your identity, provide you with the option to share certain personal information (such as your name and email address) with us, and pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities in the Services to your profile page to share with others within your network.

RCFRE, LLC d/b/a RaisingCapital.com safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from RCFRE, LLC d/b/a RaisingCapital.com web site, you must use an SSL-enabled browser. RCFRE, LLC d/b/a RaisingCapital.com uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

While RCFRE, LLC d/b/a RaisingCapital.com takes precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.

RCFRE, LLC d/b/a RaisingCapital.com uses your personal information in the following ways:

- Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. 

- This may include verifying authorization of credit card usage before any purchase of content or services.

- Improving our products and services by providing personalized content recommendations, language and location customization,          and/or personalized help and instructions.

-To ask you to participate in surveys about products, services, news and events.

- Offering you product upgrades, content, services and other training courses for you to purchase.

- Providing provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide.

- Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.

- To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.

- Providing anonymous reporting for internal and external partners.

- Facilitating your participation in our online forums and helping to manage improper behavior by individuals using the forums.

RCFRE, LLC d/b/a RaisingCapital.com may share your personal information with trusted vendors and partners who work with RCFRE, LLC d/b/a RaisingCapital.com . These partners are provided with your personal information to help RCFRE, LLC d/b/a RaisingCapital.com communicate with you about offers from us and from our marketing partners. They are contractually required to keep this personal information secure and to only use it for the purposes for which it is provided. RCFRE, LLC d/b/a RaisingCapital.com may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested or to provide a provide a product or service to you. However, these companies are only permitted to use the personal information for these purposes.

RCFRE, LLC d/b/a RaisingCapital.com may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on RCFRE, LLC d/b/a RaisingCapital.com ; (d) protect and defend the rights or property of RCFRE, LLC d/b/a RaisingCapital.com , or our affiliated companies, their employees and agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for risk management purposes; (g) permit us to pursue available remedies or limit the damages that we may sustain; (g) act in urgent circumstances to protect the personal safety of users of RCFRE, LLC d/b/a RaisingCapital.com products or the public at large.

If RCFRE, LLC d/b/a RaisingCapital.com should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then RCFRE, LLC d/b/a RaisingCapital.com is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.

RCFRE, LLC d/b/a RaisingCapital.com may share “cookie” and other data about traffic patterns or usage collected on RCFRE, LLC d/b/a RaisingCapital.com with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.

RCFRE, LLC d/b/a RaisingCapital.com may also include third party advertising. These third parties’ websites and advertisers, or the Internet advertising companies that work on their behalf, may use technology such as web beacons and cookies to send (or “serve”) the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, electronic images and other technologies to deliver advertisements, collect information about the effectiveness of their advertisements, and to collect anonymous information about your visits to RCFRE, LLC d/b/a RaisingCapital.com , such as the number of times you have viewed an ad (but not your name, address, or other personal information). If you would like more information about this practice, as well as your choices about not having this information used for online behavioral advertising by these ad networks, click here: http://networkadvertising.org/consumer/opt_out.asp.

RCFRE, LLC d/b/a RaisingCapital.com also contains links to other Websites and products. RCFRE, LLC d/b/a RaisingCapital.com is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

RIGHTS YOU HAVE REGARDING YOUR DATA

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

You may also, of course, file a complaint with the competent regulatory authorities.

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. If you no longer wish to receive communications from RCFRE, LLC d/b/a RaisingCapital.com , you can opt-out from receiving such messages in the future by following the instructions in the message or contacting us at support@raisingcapital.com.

Account data (“Account Data”) is personal information you provide us, or that we collect from you and your devices in connection with your access to and use of our Services (such as when you provide us information to register for an account, or information we collect about your browser when you connect to one of our Services, etc.). In legal terms, we collect and use this Account Data as a data controller.

There are two general categories of Account Data we collect in order to provide you with the Services.

- Account information. You may provide us with information in connection with the creation and management of your account for the Services, such as a name, email address and a password to create a RCFRE, LLC d/b/a RaisingCapital.com account.

- Billing information. If you have purchased a paid version of the Services, or if you make another financial transaction using our Services (such as purchasing a Third-Party App), we (and our third-party payment processors) will collect information about the purchase or transaction. This includes billing details and credit card information, other account and authentication information.

- Other information. You may otherwise choose to provide us with information when you fill in a form, contact our customer support, respond to surveys or use other features of our Services. You may also provide us with other optional information as part of your account profile, including your usernames, avatars and links to the Social Network profiles you authenticate with your RCFRE, LLC d/b/a RaisingCapital.com profile.

1. Information we automatically collect from your use of the Services

- Log data and usage information. Like most websites, when you view content on or otherwise interact with our Services our servers automatically record information, including information that your browser sends whenever you visit a Website or that your Application sends when you are using it. This log data may include your IP address, the address of the web page you visited before using the Services, your browser type and settings, your device information, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, unique identifiers, mouse tracks and cookie data.

- Location information. When you use our Services, we may collect information about your geographic location.

We use, store, and process Account Data as a data controller to provide, understand, improve and develop our Services, keep our Services safe and to comply with our legal obligations. More particularly, we use it to:

We use Account Data to identify you when you login to your account.

Provide Services

We use Account Data to enable us to operate the Services and provide them to you, including to:

- enable your access to our Services

- allow you to communicate with us and with other users

- verify your transactions, for purchase confirmation, billing, security, and authentication (including security tokens for communication with installed Third-Party Apps)

- contact you about your account and provide customer service support, including responding to your comments and questions

- keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which       you have requested from us

- sell or market our products and Services to you

We use Account Data to:

- better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, perform analytics, conduct research and improve the features and usability of the Services, test and troubleshoot new products and better understand and market to our users

- analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behavior.

-create aggregate (non-identifiable) statistics about users of the Services with a view to introducing improvements and improving usability of the Services

We use Account Data to verify accounts and activity, maintain the integrity of our Services, and to keep the Services safe and secure.

ACCOUNT DATA – LEGAL BASIS FOR USE

Our legal basis for collecting and using Account Data as a data controller will depend on the specific context in which we collect it.

However, as a data controller, we will collect personal information from you where:

- we have your consent to do so

- where we need the personal information to perform a contract with you (e.g. to deliver the Services you have requested), or

- where the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms)

In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process Account Data, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide Account Data to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). 

Similarly, if we collect and use your personal information in reliance on our legitimate interest which are not already described in this notice, we will make clear to you at the relevant time what those legitimate interests are.

As a user, you may update or correct most of your Account Data by logging in to your account to edit your profile or organization record. To make a request to have Account Data returned to you, removed, or to make additional corrections, please email our privacy team. Requests to access, correct, or remove your information will be handled within thirty (30) days and may be subject to a fee as permitted by applicable law.

Depending on where you reside, you may have the right to exercise additional rights available to you under applicable laws with regards to the personal information RCFRE, LLC d/b/a RaisingCapital.com holds about you as a data controller, including:

- Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for as long as you maintain an account for our Services, or as needed to provide you with our Services, for record keeping purposes, to comply with our legal obligations, resolve disputes and enforce the Terms.

Right to object to processing: You may have the right to request that we stop processing your personal information and/or to stop sending you marketing communications.

- Right to restrict processing: You may have the right to request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is inaccurate or unlawfully held).

Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format and to request that we transfer the personal information to another data controller without hindrance.

If you would like to exercise such rights, please contact us. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

When you visit our websites, we or our third-party service providers collect information about your use of the website: Your Internet service provider’s address, your location as determined by your Internet Protocol (IP) address, the name of the Website or advertisement directing you, your user agent, as well as your clicks and activity on our Websites. We use this information to understand how to make our Websites more available and user-friendly to our customers as well as to provide you with advertising that may be of interest to you. This is described in more detail below. To learn how you can opt out of such advertising read below. We do not serve interest-based advertising to users we identify as using our websites from EU IP addresses.

We use tools called “Google Analytics” and “Adobe Analytics” to collect some information we listed above about your use of the services. We use the information we get from Google Analytics and Adobe Analytics to improve the services. In order to collect this information, Google Analytics and Adobe Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics and Adobe Analytics may also receive information about you from apps you have downloaded, that partner with Google or Adobe, respectively. We do not combine the information collected through the use of Google Analytics or and Adobe Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to the services to another application which partners with Google, is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.

Adobe’s ability to use and share information collected by Adobe Analytics about your visits to the services to another application which partners with Adobe, is restricted by the Adobe Analytics Terms of Use and the Adobe 

We respect children’s privacy in particular. We do not target knowingly or intentionally collect personally identifiable information from children under the age of 13. By using the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under 13, you may not use the Site. If you become aware that your child has provided us with personal information without your consent, you are urged to email us at support@raisingcapital.com.